Shambles. Going through a Current Account switch to Co-Op. Was asked to bring in two forms of I.D to branch. A member of staff scanned our copies and said that they would be approved by the manager on Monday. Unfortunately, these were then misplaced meaning the whole switch failed to happen. Now the switch is in it's second attempt and instead of a switch, I now have a brand new account with nothing in it. If the I.D had just been handled correctly in the first place, I'd have the account I wanted by now. Doesn't really give off a good image for a new customer!
Friendly branch. Customer service staff are a bit slow though.
A good branch.
The Co-operative Bank - Doncaster is a UK Bank based in Doncaster, Yorkshire and the Humber. The Co-operative Bank - Doncaster is located at 31 St Sepulchre Gate, Doncaster DN1 1TD, UK.
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